Sales & Marketing
Instructor- Led Virtual/In-person Workshops - 10 Modules / 6 Hours
Self-Paced E-Learning - 5 Modules / 3 hours
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Sales coaching provides a forum where representatives can practice new behaviours and improve their skill sets. It helps reinforce a culture of learning and improvement. Coaching isn't just effective for the individual. It can help pinpoint growth opportunities for the entire sales organization. Sales coaching helps reps improve performance through feedback, practice, and repetition. It allows sales managers to improve sales processes and training techniques and pinpoint progress and areas of improvement for their teams.
In this course, you will learn about being a coach, coaching behaviours, processes and techniques, authentic leadership, best practices, competition, data-centric approach, maintenance strategy, sales methodologies and processes. We will also discuss common mistakes and success metrics.
Workshop Objectives -
Understand coaching
Identify the difference between coaching and training
Monitor data
Practice coaching activities
Affect company culture
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A webinar is a live online video conference or an interactive presentation, with participants getting information, asking questions, and discussing a topic in real-time. Almost every industry uses webinars as an easy way to reach people with valuable content. An engaging webinar needs to have a script that's powerful and interesting. You can use a lot of facts and stats, but the tone should appeal to your target audience. It can be a challenging task to keep an audience engaged for more than 30 minutes.
In this course, you will learn about the purposes of a webinar, success criteria, formats, marketing and social media drive-up registration, preparations, presentation, interaction with your audience, mistakes and post-event activities.
Workshop Objectives -
Define webinars and their purpose
Choose the best formats
Prepare for webinars
Avoid common mistakes
Understand how to interact with the target audience
Follow up successfully
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Event management is the process of creating and maintaining an event. This process spans from the very beginning of planning all the way to post-event strategizing. At the start, an event manager makes planning decisions, such as the event's time, location, and theme. It can be the application of project management to create and develop small and large-scale personal or corporate events such as festivals, conferences, ceremonies, weddings, formal parties, concerts, or conventions. The quality of your corporate events can either boost or damage a business's reputation and client base. Staging events, whether small get-togethers with sponsors or employees or thousand-person launch events, allow a company to promote its brand and make new relationships.
In this course, you will learn about the types of events, brainstorming to finalize creative starters, the purpose framework of an event, types of entertainment, educational components, supporting resources, the planning phase, administrative tasks, getting organized, the day of the event and post-event activities.
Workshop Objectives -
Understand the different types of events
Understand the planning process
Know how to organize your event
Understand how to manage and organize your staff effectively
Know how to tie up loose ends after the event
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Some critical business opportunities depend on at least one in-person sales meeting to strengthen relationships with prospects and customers, enhance brand credibility, and enable reps to communicate key value propositions more effectively. In-person selling tactics also help cut through the static and make brands stand out against the competition.
In this course, you will learn about the fundamentals of in-person sales and various mediums such as calls, retails, video calls and face-to-face meetings. We will also discuss in-depth sales funnel, preparation, presentation, engaging with the buyer, commitment and closing the sale. We will also touch upon Loyalty and the expansion of opportunities through brand awareness and lead generation.
Workshop Objectives -
Understand in-person sales
Explain the sales funnel
Explore sales techniques
Develop loyalty
Identify ways to build customer base
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Internet marketing promotes a company and its products or services through online tools that generate leads, drive traffic, and boost sales. Also called online marketing or digital marketing, internet marketing relies on digital channels to distribute promotional messages. It helps you drive more qualified traffic. You reach more leads that are interested in your business. The ability to target specific leads enables you to drive traffic that takes an interest in your company. You can target leads specifically by different characteristics.
In this course, you will learn about SWOT analysis & research, real-time marketing, brand management, social media, SEO fundamentals, capturing leads and characteristics of a campaign.
Workshop Objectives -
Know how to conduct market research
Develop a workable internet marketing campaign
Recognize your target market
Understand your brand
Grasp SEO and website characteristics
Find and capture leads
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Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that value customers, clients, partners, and society. Marketing includes advertising, selling, and providing products to consumers or other businesses. The key purpose of marketing is to get people interested in the products or services of a company. It is achieved through market analysis, research and contemplating the interest of a business's ideal customers and attracting them through messaging, which would be educational and helpful to a business's target group.
In this course, you will learn the difference between marketing and selling, understanding customers' needs and defining products and services. We will also discuss common marketing types, the marketing mix, communications, goals and funnels, best practices and avoiding mistakes.
Workshop Objectives -
Define your market.
Know the different types of marketing and ways to use them.
Learn effective ways of communicating with the customer.
Know how to set marketing goals and strategies.
Recognize common marketing mistakes and know how to avoid them.
Define your market.
Know the different types of marketing and ways to use them.
Learn effective ways of communicating with the customer.
Know how to set marketing goals and strategies.
Recognize common marketing mistakes and know how to avoid them.
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"Media relations" is the relationship that a company or organization develops with journalists, whereas "public relations" extend that relationship beyond the media to the general public. Public relations has become a significant and influential industry, particularly in recent decades. Professionals mainly work through the media to spread information, persuasion and opinions to the public on behalf of their clients, with publicity being the principal goal.
In this course, you will learn about networking for success, the Meet and Greet, 4 levels of conversation, dressing for success, writing styles and persuasion, setting goals, media relations, Issues and crisis communication planning, the PR toolkit and social media and employee communication.
Workshop Objectives -
Network for success
Manage “Meet and Great” opportunities
Dress for success
Write effectively
Set goals
Manage media relations
Plan issue and crisis communication
Use social media
Deliver effective employee communication
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As a high-impact sales manager, you want your salespeople to be motivated about the sales goal, to work toward the plan, and to go the extra mile to reach beyond their targets. You also want them to be encouraged about their overall performance on an ongoing basis. It's one of the most critical components of sustained sales success. You can only influence your team's sales performance in two dimensions: Their skill set (what they can do) and their motivation (how repeatedly or passionately they do it).
In this course, you will learn about creating a motivational environment, communicating to motivate, training teams, emulating best practices, providing tools and methodologies, researching what motivates your team, personality types and Needs frameworks, tailored reward and incentives and recognizing achievements.
Workshop Objectives -
Discuss how to create a motivational environment
Understand the importance of communication and training in motivating sales teams
Determine steps your organization can take to motivate sales team members
Understand the benefits of tailoring motivation to individual employees
Apply the principles of fostering a motivational environment to your own organization
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Objection handling is when a prospect presents a concern about the product/service a salesperson is selling. The salesperson responds in a way that alleviates those concerns and allows the deal to move forward. Objection handling is vital in building relationships with prospects and establishing yourself as a knowledgeable partner who can help solve their problem. It also allows salespeople to determine whether they're working with the right person or whether a real opportunity exists.
In this course, you will learn about the Three main factors associated with objections and seeing objections as opportunities. We will also discuss how to get to the bottom, find a point of agreement, have the client answer their objection, deflate objection, unvoiced objections, The Five Steps toolkit, best practices, and seal the deal.
Workshop Objectives -
Understand the factors that contribute to customer objections.
Define different objections.
Recognize different strategies to overcome objections.
Identify the real objections.
Find points of interest.
Learn how to deflate objections and close the sale.
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A sales proposal is a written business document that pitches a product or service to prospective customers and clients. An effective business proposal identifies a need or problem experienced by the target audience and explains how the product or service fulfills those needs. Writing skills ensure effective business communication. Everything you write must be tailored professionally, creating value for the receivers to understand your message clearly.
In this course, you will learn about understanding different types of proposals, their purpose, your customer's requirements and industry norms. We will also discuss the proposal writing process, structure and outline, content mapping, fact-finding and collaboration with other contributors. We will also dig deep into writing skills, readability, proofreading and beautification of a proposal.
Workshop Objectives -
Identify the purpose of a proposal
Identify different types of proposals
Identify and perform the steps in the proposal writing process
Perform a needs analysis and write a goal statement
Prepare a proposal outline
Improve writing skills with a variety of techniques
Use appropriate resources and ghosting to build a strong case
Add illustrations to the proposal
Proofread and edit the proposal
Add the finishing touches to create a professional-looking final product
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Prospecting is the first step in a sales process, while lead generation is related to marketing. Sales teams use prospecting to find relevant potential buyers, while lead generation specialists work on attracting customer interest and converting it into a sale. Prospecting helps you develop the pipeline of potential customers, and Lead Generation ensures your business continues to grow and expand. With suitable lead-generating activities, you should see a steady inflow of people interested in exploring what you offer.
In this course, you will learn about the fundamentals of prospecting and traditional and new marketing methods. We will also discuss new lead-generating techniques, avoiding common lead-gen mistakes, educating prospects, the pipeline, follow-up communications, leveraging cadence planning, tracking activity and conversion of leads to customers.
Workshop Objectives -
Identify prospects
Implement both traditional and new marketing methods
Use the pipeline effectively
Educate customers
Track activity and make adjustments as needed
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Sales fundamentals are about mastering the mindset that allows a salesperson to learn any skill, methodology, tool and buying process so that they are relevant, transparent, and more helpful to the buyer than their website is. Being successful in sales and learning how to improve at sales boils down to 3 things: empathy, a genuine desire to help, and persistence.
In this course, you will learn about types of sales, popular sales methodologies, processes, and tools. We will also discuss in-depth sales calls preparations, creative openings, pitching, handling objections, equipping customers, winning and closing. We will dive deep into goals, dispositions of a sales cycle, customer sentiments as data, setting goals and enabling sales tools to manage the day in the life of a sales rep.
Workshop Objectives -
Understand the language of sales
Prepare for a sales opportunity
Begin the discussion on the right foot
Make an effective pitch
Handle objections
Seal the deal
Follow up on sales
Set sales goals
Manage sales data
Use a prospect board
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Social media marketing (SMM) is a form of internet marketing that uses social media apps as a marketing tool. Social media allows marketers to connect and engage potential customers where they are on LinkedIn, Twitter, Youtube, Facebook, Instagram, and even some of the younger platforms like TikTok. These social media platforms enable brands to connect with their audience to build a brand, increase sales, drive traffic to a website, and build a community of followers to share and engage with content.
In this course, you will learn the precise utilization technique of the most popular social media platforms such as Facebook, Youtube, Twitter, LinkedIn, Tiktok, Pinterest, Tumblr, Whatsapp, Snapchat & Instagram.
Workshop Objectives -
Understand different social media platforms
Identify audience
Monitor and measure performance
Consider pros and cons before making decisions
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Sales are vital in building loyalty and trust between customers and businesses. The unique and essential role of sales is to bridge the gap between the potential customer's needs and the products/services that the organization offers that can fulfil their needs. The ultimate purpose of the sales team is to increase lead sales conversion and achieve business growth and customer retention.
In this course, you will learn about the top 10 behavioural traits that, if adopted by sales professionals, will ensure an organization's successful sales engine.
Workshop Objectives -
Learn how to develop effective traits
Learn how to “know” your clients better.
Better represent the product/service
Cultivate effective leads
Sell with authority
Learn how to build trusting, long term relationships with customers
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Trade show marketing is an exhibition where companies in a specific industry showcase and demonstrate their new products and services. Trade shows put you and your team down on the ground, face-to-face with your market in a way that few other events or marketing channels can. There is real power and leverage for small and medium business owners and some enterprises looking to capitalize on these opportunities. Since participating in a tradeshow is an expensive investment for a company, there are high expectations from the professionals attending to represent the brand.
In this course, you will learn about pre-show preparations, Booth characteristics and setup, during-the-show responsibilities, qualifying visitors, engaging with the right people, time management during the event, the rules of engagements, after-show activities and ten indicators to measure the success of the event.
Workshop Objectives -
Recognize effective ways of preparing for a trade show
Know essential points to setting up a booth
Know the Dos and Don’ts behaviours during the show
Acknowledge visitors and welcome them to the booth
Engage potential customers and work towards a sale
Wrap up the trade show and customer leads
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Multi-level marketing, also known as MLM, is a business marketing strategy that many companies use in order to encourage current agents to perform while at the same time growing the team by recruiting and training new agents. This tactic of marketing helps boost the company’s sales force not only from the sales of the primary agent, but also from the sales and profits of the agents they have recruited.
With our “Multi-Level Marketing” workshop, you will discover the specifics of how multi-level marketing works and how to effectively source agents. For many companies, it can prove to be a valuable tool for not only building revenue, but also for building their marketing and networking circles.
Workshop Objectives -
Know how multi-level marketing works
Build contacts
Recruit new agents
Be familiar with social media and marketing
Provide training for recruits